Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to TaxLumax, accessible via taxlumax.com. We provide tax advisory and bookkeeping services and respect your privacy.

2. Information We Collect

We collect personal data that you provide directly, including:

• Name and contact details (email address, phone number, postal address)
• Business identification code and tax reference details
• Records related to services you request
• Usage data when navigating our website

3. Use of Your Information

Your data helps us to:

• Deliver and manage our services
• Respond to inquiries and requests
• Improve our website performance and user experience
• Meet legal and regulatory requirements

4. GDPR Compliance

TaxLumax complies with the EU General Data Protection Regulation (GDPR). If you are located in the European Economic Area, you have the following rights:

• Access your data
• Correct inaccurate information
• Erase your data under certain conditions
• Restrict processing
• Receive a portable copy of your data
• Object to processing

To exercise these rights, please contact us via the contact form or at the details below.

5. Cookie Policy

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences and settings
• Analyze site usage to improve functionality
• Ensure security and prevent misuse

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Third-Party Services

We may share data with trusted partners who support service delivery, such as hosting providers and analytics services. These partners are bound by confidentiality agreements and may not use your data for other purposes.

7. Data Retention

We retain personal data only as long as necessary for service provision, compliance with legal obligations, and to resolve disputes.

8. Security Measures

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Contact Information

If you have questions regarding this privacy policy, contact us at:

• Address: 111 Wellington Street, Ottawa, ON K1A 0A9, Canada
• Phone: +14161856859
• Business ID: 986290242
• Online form: Contact Form

10. Updates to This Policy

We may update this policy periodically. The latest version will be posted on taxlumax.com with an updated effective date.